AM360 Broadcasting Quality Assurance Review!

Dear Quality Assurance Reviewer: As-Salaam-Alaikum!

Thank you for serving as a broadcasting Quality Assurance Team (QAT) reviewer. Reviews enhance our ability to provide our listener with the best broadcasting experience as we fulfill the AM360 mission and vision. Reviews also allow station management and department leaders to design education and development programs by identifying areas for individual improvement as well as identify and share what could be unique strengths demonstrated on an episode that can benefit the entire AM360 Network.

A review can be triggered for any number of reasons including a regularly scheduled program review; random review; a listener or other complaint generated review; or even an unusually highly rated episode. In any event, your assessment is an important part of executing our overall commitment to continuous improvement. Your review is automatically routed to station management. The station’s Programming Manager will provide results to the reviewed host or co-host as appropriate.

Tips for Completing Review. To save time and prevent duplication of effort, you’ll normally be assigned to review different episodes of the same program. Be as objective as possible in your assessment. Use the CWSC Podcast Page to quickly access the most recorded episodes or click here or use the search feature for more episodes, unless you receive a broadcast link by email to review a specific episode.

It’s easier to complete the Form if you’re already familiar with its contents before conducting a quality assurance review. Making notes while listening can also help in completing the Form. N/A means an item is not applicable.

If you have questions on completing the Form, contact the QAT Manager. You might be contacted for additional explanation of your assessment.

Thank you for contributing to the mission and vision. Email comments on how to improve the Form or process to info@cwsc.us.


THIS SECTION FOR USE BY STATION MANAGEMENT

Off-Air Host Performance and Team Support

1. Host uses following tools to promote segment before and/or after the broadcast:
Facebook, Twitter, Youtube, Email, AM360 PSA, Other

Comments:

2. Radio Schedule and National Events Calendar at cwcs.us show accurate programming information.

Comments:

3. Episode online general description clear and well written.

Comments:

4. Episode online specific description displays episode topic or theme, featured guests and image.

Comments:

5. Schedule of specific episodes for upcoming shows including topics and/or guests are published/promoted for at least 2 shows in advance.

Comments:

6. Host has provided a headshot for Team Broadcasting Page.

Comments:

7. Host has provided a personal or business landing URL for Team Broadcasting Page.

Comments:

8. Host demonstrates an understanding of and works within the policies of the Host Handbook.

Comments:

9. Host regularly participates in Host Education and Development.

Comments:

10. Host participates in Engineering Classes.

11. Host participates in Programming Manager’s meetings for hosts.

Comments:

12.  Host notifies Programming Manager and/or DCL in advance of a planned absence at Programming Manager’s Meeting for all hosts.

Comments:

13. Host attends meetings for assigned AM360 Department.

Comments:

14. Host helps fellow team members in assigned Department.

Comments:

15. Host contributes ideas for continuous improvement. 

Comments: